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Payment transfer
Hi,
i have question related with
Booking number:
***
My guests said that you tried take money from their account but the had not all portion of money. So today they started rent a house without payment?
How come?
Why you did not try again take the money? Why you did not give me a message to take cash from them?
Please give me answer.
I use you payment method so I thought that I don't have to take care about it?
One question more, can you send me the monet 1 day after check out (not 4 or 7 days?)
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us