1

Payments

I have a guest that has already checked out and payment from virtual card was not made.The guest has been refunded their card but payment has not been paid through virtual card and we can not pull it back up also can not find a number to actually contact a person to get this tended to


9
Sharonpowney

You have posted this on the partner forum so we cannot help you regarding a payment.  You should contact the booking.com help team using Inbox icon on Extranet.