Payments

CVV2 codes aren't coming through so payments don't come through to Stripe. I have also two payments for guests due in June 2021 whose card details have not come through so no deposit paid.

How do we fix this?

Thanks.

Sharonpowney

You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

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