Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started




i am so confussed about payments from my booking 

we have been taking payment at property waiting for code to be mailed 

i have requested code many times it has never arrived

i submitted for new code again tonight

would it be posible to talk to someone

Ilaria - Commu…

Hi and thanks for posting!

I'd suggest to send a message through your extranet or use the phone number listed next to your extranet inbox, they will help you with the code. 

Regarding the payments, you'll be able to find all the information related to Guest Policies and Payments in our Partner Help

All the best!