We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




please someone helkp me understand how payment work 

1 Replies


Different partners have different types of payment collection so it is difficult to be specific here.  There are a few 'conversations' here on payments so maybe have a read through.  If not contact the Finance team through the Inbox icon

1 year ago