Payments and banking details mess
Its reaļly frustrating... i feel angry already. I haven't got any payments from January and February, even I had reservations and guests. I got message from booking to check banking details month ago and there has not been any changes in my bank. I have tried to message all info for financial department for 5 times, but I get no answer.
I have send also 7 messages to booking for 3 weeks and I got zero answers and I dont receive any payments. No one seems to take care of matter or bother to answer my messages. I have called 2 times and got answered that they can see that my messages has been read. BUT no one answered for more than 3 weeks and they just hold my payments. Last payment from February is now also 3 weeks late.
I need help with that and system doesn't accept any changes to bank details and they are same like before. I have received payment since 2016 to same account.
And they want me to pay commision.... for what I wonder if important details aren't taken care of.