user avatar image
1

Payments by Booking.com no work ?

Hi, I have villas in Indonesia and selling it at Booking.com since 2013.

In march 2018 i activated Payments by Booking.com. 

All was ok until 26 November 2018. When many future customers email us via message to hotel that can not book my villa on website. They card rejected all time.

I tried book my villa from Debit card and also can not.

My question is, anyone have same problem on Payments by Booking.com ?

Thank you,

Alex

3 Replies

7
Aaltje B.

Did you try Pay Pal, MyexoticBali ?

If that doesn't help, try to ask the help desk,

They are there for you. You can try via Inbox.

Greetings,

Aaltje B.

6 months ago
1
Myexoticbali

It is work but not with all cards and i looking for any POS system where we can charge cards provided by guests.

6 months ago
7
Aaltje B.

Dear Myexoticbali

I understand.

Go to the help team through extranet, click on Help (yellow circle) then :Help centre ,

or Inbox beside opportunities, booking.com messages

They should answer you soon if you put your answer there.

It is too urgent and important.

Greetings,

Aaltje B.

6 months ago