Payments by Booking.com in the U.S.
I've been using their payment service all year without a hitch and recently (August) my new reservations are missing the 'payment status' section in the confirmation which is where the 'charge' button appears in order to charge the guest their deposit and then their balance due upon check in - I've no idea how I'm supposed to collect payment without that 'charge' button! Also, is anyone else reading this in the U.S. that doesn't take credit cards using their payment service and if so, how do you set your 'Guest Payment Options' under the policies tab (the choice is cash only or credit card)? I'm waiting to hear back from Booking but figured I'd throw this on the forum since it may take a while to get a response from headquarters :)
Thank you in advance!