Payments - completely confused
Hi, just taken my first booking.
The villa was previously listed by the previous owner and it has been transferred to me which has created several problems and I may have missed changing some settings.
It seems that the previous owner could take CC payments. In policies it states:
"You accept the following credit cards: American Express, Visa, Euro/Mastercard, Maestro
You don't allow guests to pay online with their preferred payment method."
I can take CC but its difficult and can only take them in GBP. It seems all my prices on my listing are in €
I was hoping that BDC would just take the payment and then transfer to my bank (I have given them my details for the transfer of payments) but I don't think this is the case. I can't see anywhere that the guest has actually paid. The booking is 7 days away so they need to pay in full.
I can see their card details but don't want to try and charge it in GBP. I can't see their CVV anyway.
I don't seem to be set up to use the BDC online payments system but if I do opt for it and they credit me with a VCC, how can I get the money unless I can accept cards?
Ideally would like BDC to process payments and pay me by bank transfer. Is this possible?
I guess I could in future just set policies to me accepting cash/transfers only but not sure if this might be a deterrent to bookings and it seems a bit harsh on the current booking to suddenly demand a transfer - although I have asked for a transfer of damage deposit as that is in my policies!
Sorry for the long ramble but I'm completely new to this. Any ideas as to how to progress this and get the payment in ASAP gratefully received.