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Payments never made into my accounts

Hi ! Most of my (overdue) payments have never been made into my bank account... Where is my money ? gone totally dead and not answering letters, or emails or calls !!!  Jesse CRAIGNOU





Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox



Automated answer answers are really an insult to clients... This one as the others does not even take notice of my message and does not answer it...  No wonder so many people complain !



lol not automated, not staff... its tailored to teach you :


1. The contact options buried in help and extranet, demystified in simple steps.


2. Never ever post action requests, which this is. As no action will be taken due to no one in finance nor partner support will ever see it.


Only me and a couple of volunteers and occasional BdC Community Staff (they are not support staff), will see your post/topic.  They will only take notes and pass to a daily/weekly meeting for feedback. 


I tend to cut to the chase so you can quickly see what your options are, and have a simple version of the contact partner support methods.


Saves all of us time guessing, and get quicker to a next step/ next action/



Ps: clicking my name will show you all the posts i have done that include guides/how-tos etc


Kind regards,


Be Safe Be Well.