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Payout Summary and Commission Invoices


I am fairly new to BDC, based in the UK and have a question relating to the payout summary and commission invoice.

I use the payment scheme and all guest payments are processed by BDC and they send me a payout summary early the following month showing all my reservations, room charges, commission amounts, payment charge and finally the net amount (ie the amount I receive).  Reading the statement, it appears that the commission and payment charge has already been deducted.  Soon after receiving this statement, BDC pay the net amount directly into my bank.  My question is therefore, why do I then receive by email a commission invoice telling me to pay the commission and payment charge by the 17th of the month, if they have already deducted their fees before paying me.  Effectively I am paying twice or am I missing something.



yep its been broken like that for a while, you just ignore it. They are aware of it.

no you are not paying twice.



contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox