Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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Paypal payment and customer service

I am new to booking.com. Is there a way to do a live chat with booking.com customer service?

If I want to only accept paypal payments and my policy is to collect payment 14 ahead of a booking, do I collect directly from the customer or does booking.com do that?