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1

phone number for hosts UK

Booking.com has booked a guest in with me despite my property being already booked and calendars being synchronised.  I have asked the customer to cancel which she has and I want to make sure she is refunded.   I have no phone number for booking,com to discuss this with them directly 


1
Bridget Hemmant

This link is no longer working - how can I contact a booking.com help line via phone?  

We have had several customers enquire as to availability when we are fully booked and our listing apparently shows more than one property when we have just one. I am concerned about possible double booking.

Kind regards

 

 

11
BrookAve

Hi

Each property has its own listing address, so that is not physically possible.

 

Your partner profile is incomplete and missing any listing info.

How & Why Add your Listing to your Partner Community Profile

 

 

If you really are a partner then you will have Extranet access and access to the dedicated partner contact options including phone number via the Inbox Booking Messages area.

 

Contact BdC- Location of Partner Only Phone number and Message methods

 

 


Kind Regards

 

11
BrookAve

 

Hi Bridget

 

Contact BdC Support as per the visual guide below or the short version here:

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

   


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

11
BrookAve

 

Hi VIOLET  

Please refrain from hijacking other topics, and just start a new one.

https://partner.booking.com/en-gb/node/add/post

 

 

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

10
M Adamopoulou

Hi!

You have to contact booking.com to support you...

 

You have to send them a message request through your Extranet inbox.

 

Wish you well.