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k
1

please cancel this booling no.***

Hello.

The first of all, I am so sorry about this.

Could you please cancel this book?

Booking no.***

 

Because this book happned today and check-in day is also today.

I cannot cancel by myself. I let my guest know about this.

But He is afraid of canceling becuas of payments.

 

Please make him not to pay anything about this, When it needs some penalty, I will pay for it.

Thanks a lot and I am sorry about this,

Kim

***


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8
pibomarco 2 years ago

This is partner help, you must call Booking.com support.