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please cancel commission of Booking no ***
Dear Booking.com team,
Regarding to Booking no ***, Guest had urgent cancellation on 11 August 2020, And we did not charge anything to guest because guest don't like our room, So please cancel commission in your system for us, Thank you for your help in advance
Best regards,
Sasithorn (E-Commerce)
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us