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pre-authorization

Hello,

I received an email from Booking about updating pre-authorization for guest credit card.

the problem is that I don't see this section under Policies.  I receive payments through Booking so  I imagine they have their own policy. So how can I update something that I don't know and I don't have access to?

Thanks

Carlo

2 Replies
150 Views

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Julie Warburton

Yes we had exactly the same problem. I don't there is anything we can do as we don't take credit card payments all payments are done on line to booking.com. 

Kind regards,

Julie 

11 months ago
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Jasminka Pancic

Yes, yes, yes! We also couldn`t find the section where we can declare that we do not accept any card payments (cash only) and Booking.com is not responding to our numerous mails about this issue.

11 months ago