Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started




I received an email from Booking about updating pre-authorization for guest credit card.

the problem is that I don't see this section under Policies.  I receive payments through Booking so  I imagine they have their own policy. So how can I update something that I don't know and I don't have access to?



Julie Warburton

Yes we had exactly the same problem. I don't there is anything we can do as we don't take credit card payments all payments are done on line to 

Kind regards,


Jasminka Pancic

Yes, yes, yes! We also couldn`t find the section where we can declare that we do not accept any card payments (cash only) and is not responding to our numerous mails about this issue.