Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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problem

Hello , i ve a big problem and i want you to advice me. Yesterday oyr clients come a stay in our apartment. Today the decide to live without any surios reason and even the rheir reserve started 6/07 until 18/07 today they cancel in the platform. They i asked fro me to sent money back. So my question is what i ve to do? and How i can give them money back? i lost so many days  . please help me thank you