Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

Problem getting paid and through to Booking.com

I cant get through to Booking.com.  I have been waiting 20 minutes and this is my third call about this matter.  I need the finance to manually correct a payment but they are at least 3 week behind with their work.  My issue was not even looked at within 3 weeks.  What is going on with their accounts department?


11
BrookAve

 

 

*** For this category  you can only talk to BdC Support about it, Not Partners here.

no one will be contacting you, you must contact them.

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’.

 

 

Merry Xmas