We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Problemas with invoice

I received my invoice and I have disputed some of the charges but haven't received a response from booking.  

1 Replies



Hi Radisson Hotel & Suites Guatemala City


For this topic, there is no point discussing it here you just need to be patient.


I am assuming you sent a message via Extranet already ?


If not please do so, see here on how to find the contact options and the send message dialog.


April 2020 - Extranet Partner Support Phone number, has moved


Kind Regards,

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