Problems with customer reviews after refunding all the money
*** Diamond Club Apartments Palanga
We are your partners property ID ***.
We faced a problem with one of our customers.
1) In all city were was a problem with electrcity that is why electricity was gone. That is why customers could not use TV.
2) Because of repair problems from the morning electricity was out everywhere.
We apologized and refunded all the money for them despite the fact that they used all the property with the facilities , beds ,wi fi, water, parking, etc.
We can proove that with bank statements etc.
Nevertheless they still left extremely bad review after getting back all the money.
Can you delete this review , since it is very important for our reputation.
Looking forward for your answer.
Diamond Club Palanga