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Process
hello,
I have taken over the admin for Longsands Lodge and need some assistance with your process, specifically around payments as this is the first time I am using your platform.
When a guest makes a booking they pay a deposit, does that come directly to us when they pay or do you hold this? How do you collect your commission? Do we use your portal to follow the guests up? If so how would I get their email address ? If you had a fact sheet or info for me that would be most helpful. My email in ***
Hi Longsands Lodge
a few direct links for you to get started on:
How-To Enable Extended Fields in Calendar List View
HowTo : Restricting Check-in Day of the week and Checkout Day
How-To Setting minimum stay and context
How-To Last Minute, Same Day Limitations and Min Adv Reservation Extended Field
How-To - Fix My Property Location using Google Maps
Advisory : VCC not active until after check-in date, and FAQ
How-To enable WiFI as a Service (Policy) - Guide
How & Why Add your Listing to your Partner Community Profile
Looking for VCC Virtual Terminal Providers
Contact BdC- Location of Partner Only Phone number and Message methods
Kind regards