Property damage

Does this site even help us hosts retrieve compensation for guest property damage? This is becoming ridiculous



Hi Odion,


use the report guest feature on the reservation page.


As to how limited this is I cant say for sure. After you submit the form and attach photos, and tick the boxes to blacklist them and BdC to follow up.


Give it a day and then phone Bdc Partner Support


Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox