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Query on Reservation Statement vs Payment Made
Hi
I have queries on 2 reservation statements from 2020, in that they do not correspond to the payment made to my bank. I would appreciate someone to write to me so that I can explain the specifics of these 2 discrepancies.
Rgs
Maria
Hi Maria
When you look at the reservation statements under Extranet > Finance , the amount paid out used to be :
Minus commission, then balance charged a Payment Gateway fee aka Payment Charge.
In 2020 around April May i think it was I noticed this seemed to change to full amount is paid out to bank, and then when a invoice was issued I would do a SEPA / IBAN bank transfer.
ELSE Message or Call BdC PartnerSupport
Kind Regards,
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