I have a complaint about the last comment that has reached us and I demand to delete it for the next reasons: 1- The guest post is racist and used the word "Negro" 2- The guest claims something did not happen. as we went through our CCTV and no one came near her room. 3- The guest did not check outside her door at the time she claims had someone knocking. 4- The guest did not be reached by our team until the time of check-out we she forgot her deposit and the receptionist followed her to the main street to give her back her money. 5- The guest did not stay for more than 12 hours. 6- The guest might have external reasons to be upset and redirected to our hotel.