Use our data-driven guide to capture late-season demand.


Rate charged

Good Morning 

please can you tell me how to set only 1 rate to be charged with no exceptions to this rate





Profile picture for user b
BrookAve 1 year ago


Hi Neil


By default you need to create 1 Rate plan , and 1 Room Type, link them, and the claendar - list view will show it.


This is all covered by the Getting Started guides.


So please elaborate where the problem actually is?



If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Neill Graham 1 year ago

Hi I have set a rate of R550 per night , however i am getting bookings coming through at R495 per night


hope this helps