Re install booking
I had to cancel a booking here as I hadn't noticed some dates where already taken by another booking on another platform. Recently this latest was cancelled because of the coronavirus. I contacted customer support three times and was on the phone for 23 minutes each time then a voice said to call back later as too busy!
I've also messaged to let them know to put this guest back on the calendar as I don't wish to pay extra money for another accommodation. The problem is that the guest isn't answering Booking.com nor myself.
Since the booking has been removed now I can't even contact the guest anymore.
What can I do? I don't really want to pay for an alternative accommodation when mine is now available again.
Your help is very much appreciated.