Ready to Leave Booking.com
My experience during the past year with BDC has been very mixed. First of all, I don't get many bookings through BDC. Perhaps that's because I have to charge more on BDC than I do on other sites, due to their exorbitant 15% fee. My lowest prices are on Airbnb, because they only charge 3% (and provide insurance for that price). I had one guest break a bed, and BDC refused to help me collect from the guest. In fact, the guest sent me a credit card number, so I could charge the cost of the bed, and BDC blocked the number from getting to me.
Now, I get an email that says BDC will start charging that 15% fee on the cleaning fee, as well. So I have 2 choices. I can pay my cleaning crew less money, which I'm not willing to do. Or, I can make up the difference out of my own pocket, and I can't afford that. I suppose I could raise my cleaning fee to make up for it, but then I'm just pushing myself out of the market.
So now, I'm trying to come up with reasons to keep my property listed on BDC, and can't come up with any. What are your thoughts?