We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Receive payment

Hi i want to ask about booking.com payment ,as im new partner,i read that they ussually make a payments to us every end of the month, i saw the notice that they sent the payment to me at 1'st November but its already 15'th and i still didnt get it on my bank account that i listed is it normal?

1 Replies
10 Views

10
BrookAve

 

Hi Daniel

 

So lets start with where are you based ? country

As your profile is incomplete we cant see the View My Listing button, could you please add it. See guide below on how to.

 

In general yes Online Payments & Payments By Booking are where Guest pays at checkout .

With PbB , it used to be select weekly or on 15th of the following month.

Then it was announced for my area (Ireland), it was switching to weekly on Thursdays.

 

What I cant confirm yet is , does it differ by country and or region, it quite possibly does.

 

So you could contact BdC support by message or phone and have them confirm what it should be for you and iff there actually is funds due to be paid out.

 

Note payout does only happen if the checkout dates occur with in that period selected.

 

Let us know where you are and what response BdCsupport gives you so we know if its universal or differs by location.

 

see guides below, thanks

 

 

 


Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

+1
11 days ago