Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Received an invoice for a booking cancelled by Booking.Com

Booking Reference ***. Name *** *** cancelled by Booking.Com & consequently received an invoice Ref: ***.

How can I pay a commission on a booking cancelled by you & money collected by you?


M Adamopoulou

Hi Lsoobagrah,

Since this is only a Partner Community you have to resend your message through your Extranet inbox tab directly to

Wish you luck.