Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Received invoice for cancelled bookings in April.

Reservations: *** and *** The reservation were already canceled on the 13th and 14th of march. The guesthouse was closed due to Corona Covid-19 regulations.

This reservation were already canceled by the guests the month before. Why do I receive Invoice: *** to pay a Commission


9
Sharonpowney

You have posted this on the partner forum so we are unable to resolve an issue with an invoice.  You need to email the booking.com help team using the Inbox icon on Extranet.