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Received invoice for cancelled bookings in April.

Reservations: *** and *** The reservation were already canceled on the 13th and 14th of march. The guesthouse was closed due to Corona Covid-19 regulations.

This reservation were already canceled by the guests the month before. Why do I receive Invoice: *** to pay a Commission


You have posted this on the partner forum so we are unable to resolve an issue with an invoice.  You need to email the help team using the Inbox icon on Extranet.