Receiving payments not for all reservations
Dears, does anyone face the same issue ? I've started a business almost two months ago and I welcomed so far (giving an example), 10 guests. The payments booking has been issuing cover already the full period so that I already received cash for the 10th guest I've hosted. But, I haven't received money for guest number 2 and guest number 5. All have paid the same way, with booking handling the payment.
I've already sent 3 mails through the "contact us" functionality but no one is replying (for now almost 3 weeks).