1

Refund

Dear Booking.com team,

I would like to refund last minute cancellation.

How to process it?

Kind regards,

Tom

1 Replies
19 Views

10
BrookAve

 

Hi Tom

 

Reminder this is partner community only, not BdC support team.

Simply open the reservation details page

Click on Request Cancel

Choose option 2.

Submit

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If the guest has requested it via the booking system you likely will have received an email to click and acknowledge so that link should do the same thing.

 


Kind Regards

 

+1
4 months ago