1

Refund

Dear Sir or Madam,

I want to refund one of my client for a desagreament and I don't know how I can ?

Please if you can help me on this point.

Thk you in advance,

 

François


10
BrookAve

 

Hi Vignaud 

 

  1. Simply open reservation details.  
  2. Message the guest first to say you are cancelling and that they will receive notification that requires then to click accept in order for full refund to be processed by BdC  
  3. Wait for guest to do so, then reservation status updates to cancelled

 

 

 


Kind Regards

 

PS : please take the time to complete your profile and add the property listing link

How & Why Add your Listing to your Partner Community Profile

 

 

Contact BdC- Location of Partner Only Phone number and Message methods

+1
4 months ago