1
Refund guest
The gust *** *** cancell his resvtion becuse personal reson. i want to give him all his mony back but it stuk in you virtual card and nobady awnser in you custemer servis!!!!!!
plese help me!!!!
resrvtion number ***
Hi sivan azran
All you need do is open the reservation details page,
Click on Request To Cancel
Choose option 2
Now wait on Guest to click confirm
Because you initiated it you are waiveing cancel fees and full refund is allowed.
Kind Regards
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods