Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Refund guest

The gust *** *** cancell his resvtion becuse personal reson. i want to give him all his mony back but it stuk in you virtual card and nobady awnser in you custemer servis!!!!!!

plese help me!!!! 

 

resrvtion number ***


11
BrookAve

 

Hi sivan azran

 

All you need do is open the reservation details page, 

Click on Request To Cancel

Choose option 2

Now wait on Guest to click confirm

Because you initiated it you are waiveing cancel fees and full refund is allowed.

 


Kind Regards

 

PS : please take the time to complete your profile and add the property listing link

How & Why Add your Listing to your Partner Community Profile

 

 

Contact BdC- Location of Partner Only Phone number and Message methods