refund to a guest
on the 14th of October I received a last minute booking which has been canceled on the immediate because the client realized that the system gave him a wrong address.
he contacted me and told me that he already got in contact with one of the operator.
I would like to refund the guest.
I still haven't received the amount because I noticed that I didn't upload my bank account yet so i suppose for you will be easier.
The guest *** has already charged and he is asking gently to be refund.
Please let me know which one is the procedure
Looking forward to hear from you
Thank you very much