Refund money, cancellations
The borders of our country are now closed and my guest is asking for her money back.
Her dates are 18th may to 29th may. She booked at a non refundable rate. But I want to give her money back.
She wants me to make the deposit into her account and gave me the account number.
I sent her a Request for cancellation but by clicking on it she will get fully charged.
I sent bookings a couple Notes and no response.
Can you help me?