Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Refund Processed for VCC during COVID-19

Dear Partners,

I have sent a message to regarding outstanding refund pending from Hotel side on 2 Oct 2020 and have yet to received any acknowledgement from The message sent on 2 Oct 20 has disappeared when I login to today. You may refer to below screenshot for the message sent.

Kindly check and advise.

Thank you

Kwee Fen


This is not a topic for partner hub, phone BdC directly as per the contact info under finance section