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refund on ref number***

Good day

Please can you refund this guest the 100% refund as I did close all my rooms as on the 19th December 2020 I am full.  She cancelled on her side but then she received a msg saying she getting no refund,  i mean it was done within a few mins.


Please come back to client and myself soonest.

Kind Regards




Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something will not result in any action at all.


Hi MJ 


Requests are not handled here by Partner Community, as per above .



Use the visual guide below on how to locate your assigned Partner BdC Support Team phone number or message them.


Dedicated Partner Contact Options - Visual Guide





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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