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REFUND VCC through Paypal

Hello. How and what do We have to know, to refund a VCC through Paypal? There is no other way we can refund the card we charged. Guest canceled because of Covid situation. Can someone please provide the steps? Thank You very much, Regards


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Sharonpowney

You have posted this on the partner forum so it is not possible for us to help with a refund.  It would be better for you to contact the booking.com help team using the Inbox icon on Extranet.