Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Refunding a guest

How do you process a refund to a guest? 

M Adamopoulou


The refund process  depends on your payment model. If is handling payments on your behalf, then you will have to contact via your Extranet with the reservation number in order for  customer service agents to assist you further.

Wish you well.