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Refunds
Hi there,
Does anyone know how long a refund takes from booking.com to a guest that has cancelled. (No cancellation fees). They cancelled by accident and would like to book again but only after they have received their money back ??!!
Thanks!
I would not wait, if they are asking you to hold a room while awaiting a refund mistake.
It could be 48hours to 7 working days.
They should just book now regardless, instead of trying to have their cake and eat it too.