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REGARDING THE CANCELLED CUSTOMER PAYMENT

MANY OF THE CUSTOMER DID NOT COME TO HOTEL AFTER BOOKING AND THE BOOKING INVOICES DID NOT CHARGED THE CUSTOMER EVEN I CHOSE CHARGED THE CUSTOMER. PLEASE HELP ME OUT OF THIS OR CONTACT ME ***

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BrookAve

 

For No Shows if you did not setup prepayment rates and nor Payments by Booking, then there will be no payments as default is guest pays on arrival.

Or do you see VCC to charge in the reservation page?

 

Reminder:  no one will be calling you.

 

30 days ago