We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Regarding no show of guest during complete lockdown

sir I wish to submit that invoice number *** issued on 3rd july 2020 in name of *** and family members who were to come to our hotel on 11 june 2020 month and check out on 15 june 2020 through booking.com did not turned up due to lockdown  as a result of Corona pandemic. so you are requested to kindly look into matter and settle accounts and waive the commission amount  also. Due to complete lock down all staff was sent to home and hotel was locked and reply  or no show could not be informed Regards  Ajay hotel Himalaya inn

 

2 Replies
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10
M Adamopoulou

Sorry to hear your problems...

This pandemic is causing so many problems...

As Barry suggested contact BDC directly...they will support you.

Wish you well.

+1
1 month ago