Remittance, Invoice and payment ????
How many Hosts have had issues with the way B.com manages Remittances, Invoices and payments?
You receive a Remittance detailing your account and what is to be paid in the next pay run. Information will show bookings and cancellations during the period and if cancellation is within your policy this will be shown as income and is payable by B.com less commission.
Next you will receive your B.com TAX Invoice showing amounts to be paid less the commission. But here is the hitch no cancellations are shown inclusive of cancellation being paid by B.com.
Next you check your bank balance and see income that does not balance to that of the invoice???? The cancelled payment has been included in the payment and balances to your Remittance less commission payable.
Accounting Officer is going to throw this back to you because documents are not TAX or Revenue Departments Compliant???? B.com can't understand my concern over correct documentation and we don't have a resolution?