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reservation #***
The guest stayed with us from 15th-16th September. The reservation is in our system on this date.
In the booking extranet the reservation is from 16th-17th September.
As of this the VCC is still not working, however the guest stayed and checked out.
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us