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Reservation: ***


This reservation: ***, was canceled 5 days before Check-in and is in my cancellation policy, how will I receive the reservation money? because if I don't receive it I will lose a lot of money because it canceled a lot at the last minute to make another reservation ...

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BrookAve 2 years ago


Hi Higor Maranhão Nunes Depending on if it was  a non refundable rate on prepayment to BdC, you should see payout options on the reservation. Otherwise see below to contact support team to advise.



Kind Regards



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