RESERVATION

Hi FUAD AKEL GODIN

That is normal for some Guests, simply wait until check-in date until the morning after, and if Guest has not checked in, mark it as a No Show.

Or contact BdC Partner Support and ask them to ring the Guest to  check on them or phone them yourself.

Under Policies make sure to enable Guest Phone number is mandatory.

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile