Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Reservation *** (*** *** 5 April 2021)

Good morning

I had to cancel reservation made in my property due to restrictions in England regarding covid-19.

I inform straight away.  I have waive the cancellation fee.  

Name of the guest is *** *** with booking number: *** (booking been made for two rooms).

I am afraid has charged me commission even though I inform them that we cannot accept bookings which are forbidden within covid-19 restrictions.  kind regards Azar Brooks