Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Reservation canceled


I have my first reservation and my guest canceled it.

U make me an invoice for the reservation.



Did the guest cancel via the system?  Under your cancellation policy did they still have to pay?  Lots of things can mean you have to pay. 

Look into reports in Finance that show how Commission is calculated and you should find the reason.