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Reservation ID- ***

Good Morning,

We had a reservation at Villa Otterspool, with checkin on the 22nd of July, but so far we have not received the reservation amount.

Reservation ID- *** 

Guest- *** ***


Could you help us?



Hi Fernando


Welcome , addressing partners and community team only ,not finance nor support teams.



How did you setup Getting Paid in Extranet?

  1. Payments by Booking
  2. BdC issued VCC
  3. Guest Credit Card via local POS
  4. or ePOS Virtual Terminal payment link sent by message ( ,


By default none of this is setup for you. Only you can do it.


Kind Regards

How & Why Add your Listing to your Partner Community Profile


Contact BdC- Location of Partner Only Phone number and Message methods